Shipping Policy

1. Order Processing

• All orders are processed within 1–2 business days of confirmation.
• Orders are not shipped on weekends or public holidays.

2. Shipping Methods & Delivery Time

• We use reliable courier services to ensure your products arrive safely.
• Standard Delivery: 3–7 business days depending on location.
• Expedited Delivery: 1–3 business days (if available, may incur extra charges).
• Delivery times may vary during peak seasons or due to unforeseen circumstances.

3. Shipping Charges

• Shipping charges are calculated at checkout based on weight, size, and destination.
• Free shipping may be available for orders above a minimum purchase value (as specified on the website).

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• You can track your order using the courier’s website or tracking link provided.

5. Shipping Damages or Issues

• Please inspect your products upon delivery.
• If any item is damaged, missing, or incorrect, contact our customer support immediately at Himelorabliss@gmail.com.
• We will initiate a replacement or refund as per our return policy.

6. Delivery Restrictions

• Some remote locations may require additional delivery time.
• Perishable items like pickles, murabba, honey, and snacks are shipped with careful packaging to maintain quality, but we cannot guarantee delivery in extreme weather conditions or prolonged delays beyond our control.